Bacon roll
- Contains gluten
- Contains milk
Allergen Matrix Pro
A QR allergen menu that updates when your matrix does
Customers scan the code on the table, see the allergens and may-contain of every dish, and can hide what they avoid. It always shows the latest version you signed off.
Checked against the official guidance on 18 September 2026
How it works
- Build or import your matrix in the Pro workspace.
- Publish a version: it is dated and signed by whoever checked it.
- Switch the menu online and print the A6 table card with its QR code.
- Next recipe change: edit, publish, done. The code on the tables stays the same.
What customers see
- The business name, the version and the date it was checked.
- A reminder to speak to staff before ordering.
- Every dish with “contains” and “may contain” for the 14 allergens.
- An “I avoid…” filter, no app, no sign-up, no tracking.
A QR menu supports the conversation; it doesn't replace it. The FSA's best practice is written information and a conversation with the customer.
THE REAL PAGE, ON AN EXAMPLE CAFÉ
The Old Bakehouse
Allergen information · version 3 · checked on 2 September 2026 by Sam Carter
Please tell a member of staff about any allergy before you order. This list covers the 14 allergens UK law requires us to declare. Recipes and suppliers can change.
Hide dishes with an allergen I avoid
Breakfast
Full English breakfast
- Contains gluten
- Contains eggs
- Contains milk
- Contains sulphites
Lunch
Tomato soup
- Contains celery
- Contains milk
Ham and mustard sandwich
- Contains gluten
- Contains milk
- Contains mustard
Chicken katsu curry
- Contains gluten
- Contains eggs
- Contains soya
Cakes
Carrot cake
- Contains gluten
- Contains eggs
- Contains milk
- Contains tree nuts
- May contain peanuts
QR allergen menu questions
Is a QR allergen menu enough on its own?
Treat it as one channel, not the only one. Not every customer has a phone or signal, and the FSA's best practice pairs written information with a conversation. Keep the printed matrix at the counter and train staff to ask about allergies.
What happens when I change a recipe?
You update the matrix and publish a new version, signed off by name. The QR menu switches to it at once: the code on the tables never changes.
What if my subscription ends?
The page stops showing allergen information and tells customers to ask a member of staff. An allergen menu nobody maintains is worse than none.
Can customers filter dishes?
Yes. They can tick the allergens they avoid, and dishes that contain or may contain them are greyed out. The filter works without an app or an account.
Official sources
- Allergen information for non-prepacked foods: best practice — Food Standards Agency (GOV.UK), March 2025.
- Food Information Regulations 2014, regulation 5 — non-prepacked food — legislation.gov.uk.
- Allergen guidance for food businesses — Food Standards Agency (GOV.UK), updated 17 July 2026.
All sources opened and checked on 18 September 2026. This page is general information, not legal advice.